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ORDER FULFILLMENT

Orders received are processed the next business day and typically shipped 3-5 business days after that. Customers can choose free standard shipping (United States Postal Service: First Class) with an estimated delivery time of 3-6 business days, or UPS ground. 

SHIPPING

For U.S. orders, we offer free standard shipping on all orders of $50 or more in the US and a flat rate of $8 if the order total is below $50. Customers can choose UPS Ground for $11.50. 

For orders to Canada we have two options; $15 USPS First Class and $25 USPS Priority Mail.  

Extrait de Parfums can only ship to the continental U.S. We cannot ship Extrait de Parfums to APOs or FPOs.

ORDER CONFIRMATION

Customers will receive an email confirmation when their order is received. 

MISSING / DAMAGED ITEMS

If your order is missing items or contains damaged items, please email us at INFO@FULTONANDROARK.COM and we’ll make it right.

LIMITED LIFETIME WARRANTY

We designed and built our Solid Fragrance metal squares to last. If yours accidentally gets damaged or becomes inoperable, please contact us. We will be happy to replace it with a new square, so long as it does not appear your square was intentionally damaged. 

RETURNS

If you’re not satisfied with any of our full-sized products, please contact us at INFO@FULTONANDROARK.COM  for returns within 30 days to receive a full refund or exchange. We ask that you include a copy of your receipt with your order. 

Returns for Extrait de Parfums will only be accepted if the product is unopened and unused.

Discovery sets are not eligible for returns or refunds.


PRIVACY POLICY

As our customer, you’re one of our all-time favorite people. We’ll never share your information with outside parties, and we’ll always go the extra mile to ensure that your information is kept safe and secure. If you have any questions, about this, feel free to email us.  FULL PRIVACY POLICY.

COPYRIGHT

All trademarks and names are owned by Fulton and Roark LLC. Please be polite when it comes to our intellectual property.

CONTACT INFO

If you have any additional questions or would like to share your thoughts, ideas or suggestions, send us an email at INFO@FULTONANDROARK.COM.

DISCOUNT CODES / DISCOVERY SET

Only one coupon may be used per purchase. Not all coupon codes are valid for use on product subscriptions. 

Discovery Set coupon codes can only be used to purchase full-sized products.

Discovery Set coupon codes are only valid once and are only valid for first-time Discovery Set buyers.

Discovery Set coupon codes are tied to the email address used to make the purchase. 

Any discount codes valid for subscription orders are only good for the first order of the subscription unless otherwise specified.

CRUELTY-FREE

Fulton & Roark does not test any products or ingredients on animals. 

QUALITY INGREDIENTS

All Fulton & Roark products are sulfate-free, paraben-free and phthalate-free. 

Free US shipping on orders $50+

Free US shipping on orders $50+

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